Frequently Asked Questions (FAQ)


1. How do I place an order?

To place an order, simply visit our website and browse through our collection. Select the items you would like to purchase and add them to your cart. Follow the prompts to enter your shipping and payment information, and complete your purchase.

2. How can I track my order?

Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track the status of your order.

3. What is your return policy?

We accept returns within 15 days of purchase for a full refund or exchange. Items must be in their original condition with tags attached. Please refer to our Shipping and Returns page for more information.

4. Can I cancel or modify my order after it has been placed?

Unfortunately, we are unable to cancel or modify orders once they have been placed. Please make sure to double-check your order before completing your purchase.

5. Do you offer international shipping?

Yes, we offer international shipping. Shipping rates and transit times may vary depending on the destination. Please refer to our Shipping page for more information.

6. How can I contact customer service?

You can contact our customer service team via email at info@scuzzy.shop or through our About Us page on our website. Our team is available to assist you with any questions or concerns you may have.

7. Do you offer gift cards?

Yes, we offer gift cards in various denominations. Gift cards can be purchased on our website and can be used towards any purchase.

8. How do I know what size to order?

We provide detailed sizing information for each item on our website. We recommend referring to the size chart provided to ensure the best fit.

9. Are your products ethically made?

Yes, we are committed to ethical and sustainable practices. We work with suppliers and manufacturers who uphold high standards of labor and environmental practices.

10. How can I stay updated on new arrivals and promotions?

You can sign up for our newsletter on our website to receive updates on new arrivals, promotions, and exclusive offers.


This FAQ policy is designed to address common questions and concerns that customers may have. Feel free to customize and add any additional information that is specific to your clothing business. Please e-mail info@scuzzy.shop if you need any further assistance.